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Clients Satisfaction

LISTENING TO OUR CLIENTS

As part of its commitment to quality, Societe Generale Factoring has introduced an annual satisfaction survey carried out by an independent institution, designed to provide an objective measurement of our service quality.

Main results of the latest customers’ satisfaction survey conducted by an independent firm (INIT) in October 2018 :

6000
Clients
84 %
of our clients satisfied and very satisfied
83 %
of our clients recommend us
82 %
intend to renew their contract